Tax Administration Measures in Cameroon to Address the Digital Economy/NJIKAM KPOUMIE ABDELAZIZ
- S Chen
- Jan 28
- 3 min read
Updated: 7 days ago

Tax Administration Measures in Cameroon to Address the Digital Economy
NJIKAM KPOUMIE ABDELAZIZ
I. Introduction
The digital economy, characterized by e-commerce, digital services, and online
platforms, is rapidly expanding in Cameroon. This growth presents significant
challenges for tax administration, particularly in revenue collection and compliance.
This paper explores the measures implemented by the Cameroon tax administration
to adapt to this evolving landscape, focusing on value-added tax (VAT) collection,
the digitalization of tax processes, and the regulatory framework governing digital
transactions.
II. Background
a. The Digital Economy in Cameroon
Cameroon's digital economy has been on the rise, driven by increased internet
penetration and mobile technology. As of 2021, internet access reached
approximately 50%, creating a fertile ground for e-commerce and digital services.
However, this growth has also exposed challenges related to tax compliance and
revenue collection, particularly as many digital transactions occur outside the
traditional tax framework.
b. Tax Administration in Cameroon
The Direction Générale des Impôts (DGI) is responsible for tax collection and
enforcement under the General Tax Code. Historically, the tax system has focused
on formal economic activities, leaving a significant portion of the digital economy
untaxed. This gap has prompted the need for reforms to ensure that all economic
activities contribute to national revenue.
III. Measures Implemented by the Cameroon Tax Administration
a. Digitalization of Tax Processes
To enhance compliance and efficiency, the Cameroon tax administration has made
significant strides in digitizing tax processes. The introduction of the “Fiscalis”
platform allows businesses to file tax returns and make payments electronically.
This system reduces the administrative burden on taxpayers and improves the
accuracy of tax reporting. Additionally, mobile payment solutions have been
explored to facilitate tax payments for small and medium-sized enterprises (SMEs),
particularly in rural areas.
b. Capacity Building and Training
Recognizing the need for businesses to adapt to digital tax compliance, the
Cameroon tax administration has initiated capacity-building programs. These
programs aim to educate businesses about their tax obligations in the digital
economy and provide training on effectively using digital tax platforms. By
empowering businesses with knowledge and tools, the government seeks to
enhance voluntary compliance and reduce tax evasion.
IV. Evaluation of Effectiveness
a. Compliance Rates
Preliminary data suggests that the measures implemented have led to increased
compliance among digital businesses. However, challenges remain, particularly in
enforcing compliance among non-resident operators who may not have a physical
presence in Cameroon. The effectiveness of VAT collection on digital transactions
depends on the tax administration's ability to monitor and enforce compliance.
b. Administrative Capacity
The success of digitalization efforts relies heavily on the administrative capacity of
the tax authority. While the introduction of digital platforms has streamlined
processes, the DGI must continue to invest in technology and training for its staff to
ensure effective implementation and support for taxpayers.
V. Challenges and Areas for Improvement
Despite the progress made, several challenges persist. Infrastructure limitations,
particularly in rural areas, hinder the widespread adoption of digital tax solutions.
The regulatory framework governing digital transactions requires continuous
evaluation to adapt to new business models and technologies. Furthermore,
international cooperation is crucial for addressing cross-border tax challenges in the
global digital economy.
VI. Conclusion
The measures implemented by the Cameroon tax administration to address the
digital economy represent a significant step toward modernizing tax practices and
ensuring that all economic activities contribute to national revenue. While progress
has been made in VAT collection, digitalization of tax processes, and capacity
building, ongoing attention and adaptation are required to overcome existing
challenges. By investing in infrastructure, enhancing public awareness, and
fostering international cooperation, Cameroon can create a more equitable and
efficient tax system that supports the growth of its digital economy.
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